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Frequently Asked Questions
How to Upgrade Firmware via the Z CAM Web Client?
1. Connect the Z CAM camera to your computer using an Ethernet cable.
2. Access the camera menu and navigate to: Menu > Connect > Network > ETH Mode, then set the mode to Direct.
3. Check the camera's Ethernet IP address; the default address is 10.98.32.1.
4. Open the browser on your computer and enter the URL: http://10.98.32.1/www/html/controller.html.
5. The Z CAM Web Client interface will load automatically.
6. In the client, go to: Settings > Maintenance > Others > Upgrade, then click the Upgrade button.
7. Select the target firmware file and follow the step to complete.
Important Notes
· Ensure the camera is powered by a stable power supply during the entire upgrade process.
· Disable the browser's automatic unzipping function when downloading the firmware file (Safari browser is not recommended).
· The Z CAM P2-R1 Series requires an external monitor to modify ETH Mode via the on-screen menu with remote controller, or directly access the client using the default DHCP mode. (See the Z CAM P2-R1 User Manual for details)
2. Access the camera menu and navigate to: Menu > Connect > Network > ETH Mode, then set the mode to Direct.
3. Check the camera's Ethernet IP address; the default address is 10.98.32.1.
4. Open the browser on your computer and enter the URL: http://10.98.32.1/www/html/controller.html.
5. The Z CAM Web Client interface will load automatically.
6. In the client, go to: Settings > Maintenance > Others > Upgrade, then click the Upgrade button.
7. Select the target firmware file and follow the step to complete.
Important Notes
· Ensure the camera is powered by a stable power supply during the entire upgrade process.
· Disable the browser's automatic unzipping function when downloading the firmware file (Safari browser is not recommended).
· The Z CAM P2-R1 Series requires an external monitor to modify ETH Mode via the on-screen menu with remote controller, or directly access the client using the default DHCP mode. (See the Z CAM P2-R1 User Manual for details)
How to Configure a Static IP Address for the Camera?
1. Connect the Z CAM camera to your computer using an Ethernet cable.
2. Access the camera menu and navigate to: Menu > Connect > Network > ETH Mode, then set the mode to Direct.
3. Check the camera's Ethernet IP address; the default address is 10.98.32.1.
4. Open the browser on your computer and enter the URL: http://10.98.32.1/www/html/controller.html.
5. The Z CAM Web Client interface will load automatically.
6. In the client, go to: Settings > Network > Ethernet > IP Mode, then click the Static button.
7. Configure the IP address and click Save.
Notes
· The Z CAM P2-R1 Series requires an external monitor to modify ETH Mode via the on-screen menu with remote controller, or directly access the client using the default DHCP mode. (See the Z CAM P2-R1 User Manual for details)
2. Access the camera menu and navigate to: Menu > Connect > Network > ETH Mode, then set the mode to Direct.
3. Check the camera's Ethernet IP address; the default address is 10.98.32.1.
4. Open the browser on your computer and enter the URL: http://10.98.32.1/www/html/controller.html.
5. The Z CAM Web Client interface will load automatically.
6. In the client, go to: Settings > Network > Ethernet > IP Mode, then click the Static button.
7. Configure the IP address and click Save.
Notes
· The Z CAM P2-R1 Series requires an external monitor to modify ETH Mode via the on-screen menu with remote controller, or directly access the client using the default DHCP mode. (See the Z CAM P2-R1 User Manual for details)
How to Update the Firmware of Z CAM IPMAN S?
1. Copy the firmware file "WLM_FW_1.0.2.fw" to the root directory of an USB drive (with USB-C connector).
2. Connect the USB drive to the USB-C port of Z CAM IPMAN S (power off status).
3. Select Power on and press centre "Connect" key and right "Arrow" key all at the same time. Release all keys once "Update" is shown on the display.
4. Upgrade process should be completed in approximately one minute.
2. Connect the USB drive to the USB-C port of Z CAM IPMAN S (power off status).
3. Select Power on and press centre "Connect" key and right "Arrow" key all at the same time. Release all keys once "Update" is shown on the display.
4. Upgrade process should be completed in approximately one minute.
What do the different indicator lights on the Z CAM E2 mean?
| Green | Red | |
|---|---|---|
| Idle | On | Off |
| Recording | Blink slowly | Off |
| Clear setting | Fast-Fast-Slow | Off |
| No card | Off | On |
| Card full | Off | Blink slowly |
| Low power | Off | Fast-Fast-Slow |
| Error | Off | Blink rapidly |
Customizable Frame Line display
- Create your own frame line PNG image file (transparent background of course);
- For instance in open gate mode 6064 x 4040 image size is required;
- Frame line width can be set to 20 pixels for instance;
- Save the PNG file to the same folder with the LUTs on the memory card (E:\MISC\looks\preview);
- Select "Custom" in the Frame Line menu, then import to apply.














